FAFSA Verification

What is verification?

Verification is a process in which information on the Free Application for Federal Student Aid (FAFSA) is reviewed to check its accuracy and completeness. The U.S. Department of Education randomly selects approximately 30% of all FAFSAs for verification review and the Office of Student Financial Services is required to verify that the information is correct. The Office of Student Financial Services has partnered with Inceptia to expedite the federal verification process.

Students are required to complete the verification process before our office is able to finalize and disburse financial aid.


How will I know if I have been selected for verification?

If you have been selected for verification, you will receive an email from our verification partner, Inceptia, as early as February. The email will be sent to the email address that is linked to your FSA ID.

Alternatively, you can check to see if you have been selected by visiting the Financial Aid Required Docs page on your Pride Page.


How do I complete the verification process?

Inceptia, our verification partner, has created a Verification Gateway that make the verification process simple to understand. Our Verification Gateway will provide you a personalized list of questions to answer and documents to provide. Every student must complete their personalized task list to verify their FAFSA information.

Your 2022-23 Verification Gateway

Follow these steps to complete your 2022-23 FAFSA verification*

  • Go to our secure site at https://www.verificationgateway.org/greensboro2023 to get started.
  • Create your Verification Gateway account. (If you created an account prior to January 1, 2022, you may need to create a new account.)
  • Complete the items on your personalized to-do list (your Task List) and upload requested documentation.
  • Once you have completed your to-do list (your Task List), make sure to e-sign your account! We cannot complete the verification process without that signature.

* If you are a dependent student (according to the FAFSA), your parent will also need to create an account and follow these steps listed above.

Note: 2023-24 FAFSA verification will be available starting Wednesday, January 18, 2023. If your 2023-24 FAFSA has been selected for verification, you will not be able to complete the process until that time.


Will verification affect my financial aid?

The verification process is used to review the information that was provided on the FAFSA and verify its accuracy. If the information provided does not match the information submitted to our Verification Gateway, corrections may be made to your FAFSA. These corrections may affect your eligibility for some types of financial aid.

If your financial aid is adjusted due to verification, you will receive an email letting you know that your financial aid offer has changed and your Financial Aid Award Letter has been revised on your Pride Page.

Also, the Office of Student Financial Services will not be able to disburse your financial aid until you have completed verification.


What if I do not want to complete the verification process?

Students are under no obligation to complete the verification process; however, failure to complete verification will result in the student losing eligibility for all federal and state financial aid (including federal loans).

If you do not wish to complete the verification process, please email the Office of Student Financial Services at [email protected].


Need help?

If you have questions about how to complete tasks on your Task List, please contact Inceptia. You can call Inceptia at 877-395-1050 between 9 am and 8 pm, Monday through Friday. You can also email Inceptia at [email protected].


We’re here to help

Student Financial Services
Main Building Office 102
(336) 272-7102, ext. 5217
[email protected]

Student Accounts
Main Building Office 107
(336) 272-7102, ext. 5205
[email protected]

Student Collections
Main Building Office 108
(336) 272-7102, ext. 5627
[email protected]