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Frequently Asked Questions

  • How do I apply for financial aid?

    Your first step to apply for financial aid starts with completing the Free Application for Federal Student Aid (FAFSA). The FAFSA is your application for all federal, state, and institutional financial aid. The priority filing date for the FAFSA is March 15th.

    Greensboro College’s Federal School Code is 002930 and must be included on your FAFSA.

    For more information, please visit our Getting Started page.

  • Do I have to include my parent(s) on the FAFSA?

    If you are younger than 24 years old, you must include your parent(s) on the FAFSA unless:

    • You are married
    • You have legal dependents
    • You are a foster child or ward of the court
    • You have been determined to be an emancipated minor by a court
    • You meet the McKinney-Vento definition of homeless
    • Or other extenuating circumstances apply

    Federal Regulations require you to include a parent on your FAFSA even if you are financially independent from your parents.

  • What parent(s) do I include on the FAFSA?

    You should include your legal parent/stepparent (biological or adoptive) that you have lived with the longest amount of time during the past 12 months. If you have not lived with a parent or lived with two parents equally, you should provide information for the parent who has provided the most financial support.

    If you do not live with a parent, are financially independent, but are not considered an independent student, you will need to provide information on the parent that you have most recently lived with or received financial support from.

    If your parents are divorced but the parent listed on your FAFSA has remarried, you are required to include your stepparent’s financial information on the FAFSA.

  • What are the differences between scholarships, grants, and loans?

    Scholarships and grants are considered gift aid and do not have to be repaid.

    Loans are financial aid that require repayment. If you accept student loans, you will be expected to repay the principal amount, as well as any interest that has accrued.

  • Do I qualify for the Pell Grant or the North Carolina Need-Based Scholarship?

    The Office of Student Financial Services uses the Free Application for Federal Student Aid (FAFSA) to determine if you are eligible for any federal grants or state scholarships. Federal grants and state scholarships are only available to students pursuing their first bachelor’s degree. Your financial aid offer will include the Pell Grant or the NC Need-Based Scholarship if you are eligible.

  • Are there any other scholarships or grants available?

    Many organizations outside of Greensboro College offer scholarships to students. Our office has put together a small list of scholarships and scholarship search engines to help you seek out these opportunities. You can view our list on our Outside Scholarships page.

    We also recommend searching for other scholarships that are not listed on our website. Students can also find scholarships from their (or their parent’s) employer, local community organizations, places of worship, and their high school guidance counselor.

  • What is the difference between subsidized and unsubsidized loans?

    Federal Direct Subsidized Loans are only offered to undergraduate students with financial need as determined by the Free Application for Federal Student Aid (FAFSA). While enrolled at least half-time (6 credit hours), interest on these loans is paid by the Department of Education.

    Federal Direct Unsubsidized Loans are offered to undergraduate and graduate students that have filed a FAFSA. Unsubsidized loans accrue interest while you are enrolled. Payments are not required during enrollment, but if the interest is not paid, it will accrue and be capitalized.

    A student can receive a combination of both Subsidized and Unsubsidized loans, but not all students will qualify for both types of loans. The amount you can borrow using the loans are based on your FAFSA and your year in school.

  • When do I have to repay my loans?

    Repayment of federal student loans (subsidized and unsubsidized) begins six months after graduation or six months after the student is no longer enrolled at least half time.

    Repayment of the Parent PLUS loan begins immediately, but you can request a deferment from your loan servicer to defer payment while your student is enrolled. You will need to complete a PLUS Borrower Deferment Request and provide it to your loan servicer.

    Repayment of private student loans is dependent on the lender or bank that the student is borrowing from. For more information, please contact your private loan lender.

  • Have I completed everything for my financial aid?

    The quickest way to find out if you have completed everything for your financial aid is by visiting the Financial Aid Required Docs page on your Pride Page. You must complete every item listed before we can finalize and disburse your financial aid.

  • I received an email from Verification Gateway, what do I do?

    You have received this email because the Department of Education has selected your FAFSA for a review process called verification. The Verification Gateway is offered by our verification partner, Inceptia, and makes the verification process simple to understand.

    For more information about verification, click here.

  • I received my financial aid, but I still owe money. How do I pay my balance?

    There are many options available to pay your balance, including direct payment methods, a monthly tuition payment plan, loan options, or college savings accounts (if applicable).

    For more information about these payment options, click here.

    We also recommend seeking out additional outside scholarships. You can view our list of outside scholarships and scholarship search engines on our Outside Scholarships page.

  • What is Satisfactory Academic Progress (SAP)?

    Students are required to maintain satisfactory academic progress and to remain in academic good standing to retain eligibility for financial aid. Satisfactory academic progress is a federal requirement and is measured by multiple factors, including, but not limited to, your GPA and the number of credit hours passed.

    You can find more information, including a detailed breakdown of how Satisfactory Academic Progress is measured on the Standards of Academic Progress section of our Financial Aid Policies page.

  • Can I use my financial aid to purchase my books at Greensboro College?

    If you have a remaining credit balance after all your charges have been covered for the semester, you can use your remaining financial aid to purchase books from the Greensboro College Online E-Campus Bookstore.

    To purchase books using your financial aid, you will need to fill out our online Funds Request form. Once the credit balance is verified by the Student Accounts Office, the funds will be added to the E-Campus website within 24 business hours.

    If you do not have a credit balance on your student account, you can still use our E-Campus Bookstore to purchase your books. However, your financial aid will not cover these purchases.

  • How does financial aid work for the summer?

    For Financial Aid purposes, summer school is considered to be the final term of the academic year. Financial Aid received during the fall and spring terms of the academic year will be considered when Pell Grant and Federal Direct Loan eligibility are determined for the summer term.

    Undergraduates must be enrolled in at least 6 credit hours and graduate students must be enrolled in at least 3 credit hours (in one or both terms) to be eligible for student and/or parent loans.

    All students who apply for Financial Aid for summer are required to file the Free Application for Federal Student Aid (FAFSA).

  • Who can I contact for help?
    Questions about scholarships, financial aid offers, and work study
    Office of Student Financial Services (336) 272-7102, ext. 5217
    [email protected]
    Questions about billing, refunds, Florida Prepaid, and College 529 Plans
    Office of Student Accounts (336) 272-7102, ext. 5205
    [email protected]
    Questions about the Free Application for Federal Student Aid (FAFSA)
    Federal Student Aid Information Center 1-800-433-3243
    Questions about FAFSA Verification or the Verification Gateway
    Verification Gateway (Inceptia) 877-395-1050
    9am-8pm, Mon-Fri
    Questions about Post-9/11 GI Bill and other VA Benefits
    Department of Veteran Affairs 1-888-442-4551
    Greensboro College VA Liaison [email protected]nsboro.edu
    Questions about Perkins or GC Loan Repayment
    Student Loans Collections Officer (336) 272-7102, ext. 5627
    [email protected]

We’re here to help

Student Financial Services
Main Building Office 102
(336) 272-7102, ext. 5217
[email protected]

Student Accounts
Main Building Office 107
(336) 272-7102, ext. 5205
[email protected]

Student Collections
Main Building Office 108
(336) 272-7102, ext. 5627
[email protected]